RETURNS & REFUND POLICY
All products purchased from REDFLEET whether ONLINE or IN-STORE are NON-REFUNDABLE unless the product is faulty, wrongly described and/or is not fit for purpose.
As a customer, it is your responsibility to conduct your own product research before making a purchase. If you require additional information on our products and services, please contact our team before making a purchase.
Please note that "Consumer Guarantees" DO NOT apply if you:
- simply change your mind, decide that you do not like the purchase or have no use for it
- discover you can buy the goods or services more cheaply elsewhere
- have damaged the goods by using them in a way that was unreasonable.
Under special circumstances and at our discretion, a return of product(s) may be approved within 30 days of original purchase date.
All approved returns will incur a 20% restocking fee on original purchase price excluding postage.
Any postage fees paid at the time of purchase, will be forfeit and the customer is responsible for the return postage fee.
A refund or store credit will then be issued to the customer within 14 days of finalising a return.
RETURN ADDRESS - Please send your approved returns to
*REDFLEET Returns Team* 130 Beaconsfield Street Silverwater 2128 NSW Australia.
For issues related to product warranty, please refer to our Product Warranty Guide.