RETURNS & REFUND POLICY

All products purchased from REDFLEET whether ONLINE or IN-STORE are NON-REFUNDABLE unless the product is faulty, wrongly described and/or is not fit for purpose.

As a customer, it is your responsibility to conduct your own product research before making a purchase. If you require additional information on our products and services, please contact our team before making a purchase.

Please note that "Consumer Guarantees" DO NOT apply if you:

  • simply change your mind, decide that you do not like the purchase or have no use for it
  • discover you can buy the goods or services more cheaply elsewhere
  • have damaged the goods by using them in a way that was unreasonable.

APPROVED RETURNS

Under special circumstances and at our discretion, a return of product(s) may be approved within 30 days of original purchase date.

All approved returns will incur a 20% restocking fee on original purchase price excluding postage. 

Any postage fees paid at the time of purchase, will be forfeit and the customer is responsible for the return postage fee. 

A refund or store credit will then be issued to the customer within 14 days of finalising a return.

RETURN ADDRESS - Please send your approved returns to 

*REDFLEET Returns Team* 130 Beaconsfield Street Silverwater 2128 NSW Australia.

For issues related to product warranty, please refer to our Product Warranty Guide.

 

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